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Storgy

Contact

Write to us.

Storgy is a small operation, which is the good news: your email is read by someone who can actually change the thing you are writing about. We answer within 24 hours, and billing problems go to the front of the queue.

Primary desk

Everything else

One address for support, billing, and the library. It reaches a person, not a queue, and it is the right choice whenever you are unsure.

  • A payment, refund, or renewal you want looked at
  • An account you cannot get into, or an email address to change
  • A wrong fact, a misattributed poem, or a broken source link
  • A result page you would like taken down
  • A bug, or anything on the site behaving oddly
  • School purchase orders, invoices, and press

Specialist desk

Security reports

For vulnerabilities and anything that looks like a way into data that is not yours. An encryption key for the report is available on request.

  • Acknowledged within five business days
  • Fixed or publicly disclosed within ninety days
  • Safe harbour for good-faith research

Specialist desk

School data agreements

For districts and schools that need a counter-signed SDPC National Data Privacy Agreement before they can buy.

  • Data-processing agreements
  • Procurement and vendor-review paperwork
  • Sub-processor questions beyond what /trust/ publishes

Who you are writing to

Operating company

iBuild.io LLC, trading as Storgy — also the seller of record for subscriptions bought through the site.

On your statement

STORGY.COM. Subscribers who joined before mid-2026 are billed by Paddle and see that name instead.

Where the data lives

Servers in Falkenstein, Germany, under GDPR. Sub-processors are listed at Trust & data, and our security posture at Security.

We publish no phone number because there is no phone queue to put you in. Email is the fastest route to the person who can fix your problem.

Contact Storgy · Storgy